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CoachingSeptember 1, 20268 min read

Executive Coaching in Asia: What It Costs, and Who Never Gets It

The market is growing quickly and still reaches a very small number of people. The arithmetic explains why, and what would have to change.

By Arun Haridharshan

Executive coaching in Asia: who actually gets a coach

Executive coaching arrived in Asia later than in North America and Europe and has grown quickly since. Singapore and Hong Kong have mature markets. India has a large and fast-growing one. Across South and Southeast Asia, including Sri Lanka, coaching has moved in a decade from something almost nobody had heard of to something most large organisations have at least tried.

It is still, almost everywhere in the region, a service bought for a small number of senior people. This is not a criticism of the coaches or of the organisations. It follows directly from what an hour of expert human attention costs.

The arithmetic

Work it through for a mid-sized organisation. Say twelve hundred people, of whom perhaps a hundred and eighty carry some management responsibility.

A serious coaching engagement is eight to twelve sessions. At the lower end of regional professional rates, that is a meaningful per-person cost; at international rates it is several times higher. Multiply by a hundred and eighty and the number stops being a training budget and starts being a line item that would need board approval on its own.

So the organisation does the rational thing. It buys coaching for the executive committee, perhaps the layer beneath, and puts everyone else through a workshop. Ten to fifteen people get sustained one-to-one development. The other hundred and sixty-five get two days and a workbook.

Every organisation of this size in the region makes broadly this decision, and it is defensible each time. The aggregate result is that the people making the most decisions about the most careers receive the least development.

Who that leaves out

The person who is excluded by this arithmetic is remarkably consistent across the region.

They were promoted for being excellent at the technical work. They now manage between four and fifteen people. They received no training when the promotion happened, or a two-day course some months later. They are making decisions every week about hiring, workload, performance and progression that will shape whether the people under them stay in the profession.

They are also, in most organisations in Asia, between two and four levels below the point at which coaching budget stops.

Three things that make the regional picture specific

Hierarchy is steeper

Across much of Asia, workplace hierarchy is more pronounced than in the markets where modern coaching practice was developed. That has a direct consequence for feedback: the more steeply a relationship is ranked, the less likely the junior party is to say the thing that would actually be useful.

This is precisely why coaching works when it is available. The coach sits outside the hierarchy entirely. It is also why 360 feedback, run badly, produces politely useless data in these contexts.

Language is not incidental

Coaching is conducted in language, about things that are hard to say. A conversation in someone's second or third language is a different conversation. Across South Asia in particular, senior professionals often work in English while thinking about difficult personal material in another language, and something is lost in that gap that neither party can quite name.

Development is treated as a reward

In many organisations in the region, being sent for coaching signals that you are important, or occasionally that you are in trouble. Either reading turns development into a status event rather than an ordinary part of working. That makes it harder to offer widely even where budget exists, because widening it dilutes the signal.

What would actually widen access

Three things could change the arithmetic. Only one of them is likely.

Coaching could get cheaper. It will not, in any way that matters. The cost is a trained professional's time and that is the product.

Group coaching can extend reach at lower cost per head, and it genuinely helps. What it gives up is the specificity that makes individual coaching work, and in steep-hierarchy contexts a group session with peers is not a place people raise what they are actually struggling with.

The third is that the floor moves. Not that senior people stop getting human coaches, which would be a loss with no upside, but that the people who were never going to get one get something rather than nothing.

Where we fit, and what we are not claiming

We build an AI executive mentor from Sri Lanka, so this section is not disinterested.

The claim is narrow and worth stating precisely. It is not that AI mentoring is better than a good human coach. It is not close, and if your organisation will pay for a strong human coach, take it.

The claim is that the relevant comparison for most managers in Asia is not AI against a coach. It is AI against a two-day workshop eighteen months ago, which is what they actually have.

Three things follow from the properties rather than the marketing. It costs a small fraction of a coaching engagement, which is what lets an organisation offer it to a hundred and eighty people instead of fifteen. It sits outside the hierarchy completely, with no ability to hire, fire, promote or report, which matters more in steep-hierarchy contexts than in flat ones. And it works in English, Tamil and Sinhala, which is a smaller point globally and a significant one here.

The honest limits: it is AI and has never actually led anyone, it is a leadership mentor and not a therapist, and it does not replace classroom training. It exists for the weeks after the training room, which is the part nobody has been serving.

Nine assessments and five conversations are free, with no card needed to try them, which is a better test of the claim than this article is.

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